privacy

 AB Crane Hire Pty Ltd  Privacy Policy  

Introduction

AB Crane Hire Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au 

What is Personal/Business Information and why do we collect it? 

Personal and business Information is information or an opinion that identifies an individual or business. Examples of Personal/Business Information we collect include personal names, business names, addresses, email addresses, phone, ABN, ACN and facsimile numbers. 
This Personal Information is obtained in many ways including by telephone, by email, via our website www.abcranehire.com.au, from your website, from media and publications, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties. 
We collect your Personal Information for the primary purpose of providing our services to you, entering your details into our accounting system & obtaining the relevant credit checks and trade reference checks for credit applications where needed. 
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

Sensitive Information 

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. 
Sensitive information will be used by us only: 
• For the primary purpose for which it was obtained 
• For a secondary purpose that is directly related to the primary purpose 
• With your consent; or where required or authorised by law. 

    Third Parties 

    Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

      Disclosure of Personal Information 

      Your Personal Information may be disclosed in a number of circumstances including the following: 
      • Third parties where you consent to the use or disclosure; and 
      • Where required or authorised by law. 

      Security of Personal Information 

      Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. 
      Most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

      Access to your Personal Information 

      You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 
      AB Crane Hire Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. 
      In order to protect your Personal Information, we may require identification from you before releasing the requested information. 

      Maintaining the Quality of your Personal Information 

      It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

      Third party collection of information

      Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

      This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

      Policy Updates 

      This Policy may change from time to time and is available on our website. 

      Privacy Policy Complaints and Enquiries 

      If you have any queries or complaints about our Privacy Policy, please contact us at: 
      Email: admin@abcranehire.com.au 
      Depot address: 8 Ivan Street, Arundel Qld 4214 
      Mobile: 0434 447 469
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